Facilities

  • State-of-the-art facilities
  • Multiple infrastructure back up systems to ensure constant uptime
  • Ergonomically designed workstations
  • Agent provided services (medical, cafĂ©/break rooms, rest facilities, climate controlled environment)

Building

  • Designed for BPO Operations
  • 24/7 access
  • 100% backup power generators
  • Multiple telecom providers
  • Easy access to public transportation

Facilities

  • 21,528 sq ft Floor Plate
  • 270 workstations
  • Multiple training rooms
  • Secured access

Technology

  • Inbound ACD
  • Outbound Predictive Dialing
  • IVR System
  • Voice Recording System
  • Email, Chat & Web Collaboration
  • Workflow Automation
  • Workforce Management
  • Analytic Tools
  • Multiple Local Loop Providers
  • Multiple & Diverse International Paths
  • Secured Data Network & Systems
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